on the way organizations do business would have been a whole lot different 15 years ago.
Many observers believe the rapid platform shift will accelerate the digital transformation initiatives that were already underway at many companies. that prior to the arrival of the pandemic 92 percent of companies were already planning to change their business models to become more digitally focused. “We believe the COVID-19 crisis is likely to significantly accelerate the shift to digital and fundamentally shake up the business landscape,” its analysts wrote.
It isn’t just businesses that are embracing new technology. Customers are changing their behavior as well. Forrester Research surveyed 1,122 online adults in April found that 21% said they have bought groceries online for the first time and 41% are buying more things online than they have in the past.
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Source: Forbes - 🏆 394. / 53 Read more »