A London GP says blood tests are being delayed as staff are asked to process only "clinically critical" samples following a cyber attack that he says has had a "massive effect" on pathology services in the capital.
Synnovis said it had "put additional resources in place" so that urgent samples received from GPs or hospitals could be processed "within appropriate timeframes". "For the time being we can only accept samples which the requesting clinician considers to be ‘clinically critical’," it said. "If you have a patient you consider to be critical, but you haven’t received a test result for them, please repeat their blood test and send it to us marked ‘critical’ so that we can process it," it said in the email."Without tests results, diagnoses can't be made, treatments can't be given, so it has had a massive impact for patients coming into the surgery as well as going to hospital.
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